Shipping
SHIPPING/DELIVERY
1. DO YOU SHIP INTERNATIONALLY? HOW MUCH IS SHIPPING?
6. WHAT ABOUT POSSIBLE CUSTOM FEES?
We are not responsible for any custom fees once the items has been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
We only ship to North America, Europe and Australia.
It is possible to ship to other countries but shipping fees are high and shipping takes longer than 4 weeks. If you are willing to pay high shipping costs and you can wait so long, then make the order and we will notify you if it's possible to ship.
2. WHERE DO YOU SHIP FROM?
We ship from USA and Germany. Sometimes your items can come separate if variants are out of stock.
We ship from USA and Germany. Sometimes your items can come separate if variants are out of stock.
3. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Order processing time takes 2-4 business days before shipment.
Order processing time takes 2-4 business days before shipment.
USA, Germany: 3 - 7 working days
Europe: 1 - 2 weeks
Australia: 2 - 3 weeks
However, due to the distance between countries, slow postal services, and shipping delays may occur. It depends where you live!
4. MY ORDER HAS NOT ARRIVED YET?
While some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region. If it does not arrive by 2 month upon ordering, we can help reship your order or refund guaranteed! Please contact us info@dasende.clothing exactly after 1 month so we can check what happened to your order. After 2 month we can't track your order and can't refund or resend.
5. I DIDN'T RECEIVE ANY UPDATE THAT IT WAS SHIPPED !
Our system sometimes fails to send out shipping information. Please contact us after 7 days if you did not receive a notification with your tracking number!
Send a mail with your order number: info@dasende.clothing
6. WHAT ABOUT POSSIBLE CUSTOM FEES?
We are not responsible for any custom fees once the items has been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.